Notice and Takedown Policy

1. How to report

• Every shop, product and courier page, every review and rating, every custom request and every chat message from the other party has a "Report" link. Choose a reason (prohibited item, health claim, stolen photos, unsafe product, scam, harassment, intellectual property, fake review, private information, other), explain briefly, and add your e-mail if you want an answer. Reports are protected against bots and abuse.
• Intellectual property owners: say which work is yours, what rights you hold, and exactly where it appears on HomiMade, and confirm that the information is accurate.
• Authorities and rights holders: use the legal notice form, or write to support@tibrcode.com. A person looks at every notice within one working day.

2. What we do

1. Each report counts according to how reliable the reporter's earlier reports were. When enough independent people report the same product, review or request, it is hidden at once until a person looks at it. Reports of scams, unsafe products, harassment or private information always reach a person.
2. A person dismisses the reports (what was hidden comes back), confirms them (the content stays hidden and the account gets a strike), or suspends the account.
3. Strikes count for 180 days. At 3 strikes, the account is suspended automatically.
4. We act quickly on content that is clearly illegal or dangerous.

3. Statements of reasons

When we restrict content, the seller receives a statement of reasons: what was restricted, why, which rule, the exact words concerned, whether the decision was automated, and how to appeal.

4. Appeals and other redress

• Each decision can be appealed once from the seller dashboard. A person decides the appeal and the outcome is recorded.
• The same applies to document fix requests: the seller can ask once for a person to review.
• Appealing to HomiMade does not take away your right to go to court or to any out-of-court dispute body available in your country.

5. Repeated misuse

We may suspend accounts that repeatedly post illegal content, and we may stop processing reports from people who repeatedly send unfounded ones.

6. Records

Decisions, statements of reasons and appeals are kept for 6 years in an audit log that cannot be changed.