Terms of Use

These terms apply to everyone who visits or uses HomiMade, on the website and in the apps. By using HomiMade you agree to them. Sellers also accept the Seller Agreement, and delivery partners the Delivery Partner Terms.

1. Who we are

HomiMade is developed and operated by Tibrcode Software Development, Abu Dhabi, United Arab Emirates ("HomiMade", "we", "us"). Contact: support@tibrcode.com.

2. What HomiMade is, and what it is not

• HomiMade is an online marketplace. It helps people who make things at home show and sell their products, and helps buyers find them near where they are.
• Every product is sold by its seller. Each shop, product and order says who the seller is and that HomiMade is an intermediary platform and not a party to the sale. The contract of sale is between the buyer and the seller.
• HomiMade does not handle payments. Buyers pay sellers directly, and only after the seller has accepted the order. Never pay before the seller accepts.
• HomiMade does not make, store, inspect, pack or deliver products, and does not employ sellers or couriers. Delivery partners listed on HomiMade are independent businesses.

3. Who can use HomiMade

• You must be 18 or older to create an account. Visitors can browse without an account.
• HomiMade is not available in countries and regions under comprehensive sanctions, and it is not yet open in Europe (the European Union and European Economic Area, the United Kingdom and Switzerland). Selling opens country by country, only where HomiMade's rules for that country are in force.
• You must not use HomiMade if the law where you are forbids it.

4. Your account

• Keep your sign-in details to yourself. You are responsible for what happens in your account.
• Give true information about yourself, and keep it up to date.
• You can download your data and delete your account at any time (see the Privacy Policy).
• When you set up your account, you accept these Terms by ticking a box. We keep a record of the version, the date, the language and a fingerprint of the text you saw (Privacy Policy, section 8). If these Terms change materially, we may ask you to accept them again.

5. Buying

• Product information (ingredients, allergens, materials, warnings, prices and taxes) is written by the seller. Allergens are declared by the seller, item by item. HomiMade never fills them in. If you have an allergy, ask the seller before you order.
• Prices are set by the seller, including any tax the seller declares. HomiMade does not charge or collect tax. Prices shown in another currency are approximate.
• Orders, cancellations, deliveries, returns and refunds are agreed with the seller, under the consumer law that applies to the sale. Where a country gives buyers specific rights, the product page says so.
• If something goes wrong with an order, contact the seller first. You can also report a problem from the order page.

6. Labels about sellers

• A label such as "Licence provided · automated checks passed" means only that the seller uploaded a document and that our automated checks (and, where needed, a person) found it acceptable on the date shown. It is not an endorsement or a promise about the seller or the products.
• "Confirmed on the public register" appears only after a lookup on that public register succeeded, on the date shown.

7. Rules for everyone

• Follow the Community Guidelines and the Prohibited and Restricted Items.
• Do not copy or collect data from HomiMade by automated means, misuse other people's data, or try to get around our checks or security.
• Do not use HomiMade to defraud, harass or mislead anyone.
• Report content you believe is illegal or breaks our rules (see the Notice and Takedown Policy).

8. Content and moderation

• You keep the rights to what you post. You give HomiMade a non-exclusive, worldwide, royalty-free licence to host, show, translate, resize and share it on HomiMade and in links, share images and QR codes that point to HomiMade, for as long as it stays on HomiMade and for a reasonable time after you remove it so that copies can expire.
• We check content automatically and with people. When we restrict your content or account we tell you why, in a statement of reasons, and you can appeal once.

9. AI features

Some features use artificial intelligence: listing drafts, translations, reading documents, searching in your own words and checking content. AI-assisted text is marked, and sellers confirm it before it is published. AI never decides the ingredients or allergens of a product.

10. Liability

• HomiMade is not a party to sales, payments or deliveries between users. To the extent the law allows, HomiMade is not liable for products, their quality or safety, the information sellers give, or what users do.
• HomiMade is provided "as is". We work to keep it available and correct but cannot promise that it will always be available or free of errors.
• To the extent the law allows, HomiMade's total liability to you for the service is limited to USD 100.
• Nothing in these terms limits or excludes liability that the law does not allow to be limited or excluded, such as liability for fraud, or for death or personal injury caused by negligence, or your rights as a consumer under the mandatory law of the country where you live.

11. Suspension and ending

We may restrict or close an account that breaks these terms or the law, with a statement of reasons. You can stop using HomiMade and delete your account at any time.

12. Changes

We may update these terms. We will tell users about important changes before they apply. The date at the top of this page shows the current version.

13. Law and disputes

• These terms are governed by the laws of the United Arab Emirates, as applied in the Emirate of Abu Dhabi, and disputes go to the courts of Abu Dhabi.
• If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts there where that law allows it.
• Please contact us first at support@tibrcode.com: most problems can be solved quickly.